The phone rings out during service. A function enquiry goes cold. That booking just went to the venue that answered first. ORVX AI answers every enquiry, follows it up, and keeps your reviews on track.
We audit your operation end-to-end and implement the exact tools that move the needle, not generic software nobody uses.
Automatically build staff rosters based on booking data, historical patterns, events, and weather forecasts, cutting overtime and eliminating understaffing on peak nights.
AI chatbots handle bookings, table requests, and FAQs 24/7 across your website, Google, Instagram, and WhatsApp, without tying up front-of-house staff.
Real-time dish profitability analysis, plate waste tracking, and AI-suggested menu engineering so every item earns its place and your margins stay healthy.
Never over-order or run out again. AI forecasts what you need based on bookings, events, and seasonal trends, and triggers supplier orders automatically.
AI-driven CRM remembers preferences, dietary needs, anniversaries, and visit history, enabling personalised service that builds loyalty at scale.
Every layer of your Hospitality operation has AI potential. We find and implement all of it.
AI adjusts pricing based on demand, occupancy, local events, and competitor rates, maximising revenue per seat or room without manual intervention.
Automated daily, weekly, and monthly reports on covers, revenue, labour cost, and top-performing dishes, delivered straight to your inbox or dashboard.
A Sydney hospitality venue came to us losing enquiries the way most venues do: calls during service, DMs after hours, function enquiries sitting too long. We built an AI chatbot and receptionist across their website, social channels and Google, added automatic follow-up, and put review management on autopilot. In 90 days:
"In hospitality, the first venue to reply properly is usually the one that gets the booking. We were losing bookings before we even knew someone had asked. Now nobody waits."
Every part of your hospitality operation has AI potential, from the kitchen to the front desk. Here's the full suite of what ORVX AI deploys for venues like yours.
A full on-site audit of your Hospitality operation, workflows, systems, and costs, with a ranked list of the highest-impact AI opportunities.
Eliminate repetitive manual tasks, bookings, invoicing, reporting, scheduling, reminders, with AI workflows that run without you.
Deploy an AI assistant trained on your business that handles enquiries, FAQs, bookings, and complaints 24/7 across web, SMS, and social.
AI-powered keyword research, on-page SEO, local SEO, and content generation, so your Hospitality business gets found by the right customers.
Automated ad copy, audience targeting, email campaigns, and social content, tailored to your brand and your customers.
AI-driven lead capture, scoring, nurturing, and follow-up sequences that keep your pipeline warm without constant manual outreach.
Custom dashboards showing the metrics that matter to your Hospitality business, updated in real time, no spreadsheets required.
Hands-on training sessions and playbooks ensuring your team adopts AI with confidence, and sticks with it long term.
Streamline kitchen operations with smart ticket routing, cook-time prediction, and waste tracking integrated directly into your POS.
Automated loyalty programs, post-visit follow-ups, birthday offers, and win-back campaigns that bring guests back again and again.
Adjust the sliders below to match your business and see your estimated annual impact from AI implementation.
ORVX AI is 100% Australian owned. Founder Kyle Steel spent his career as CEO and national operations director running Gloria Jean's, Jamaica Blue, Muffin Break and The Athlete's Foot, over $360 million in revenue. CEO Callum Pendleton was Managing Partner ANZ at TCS Interactive, working with Commonwealth Bank, Woolworths, NAB and Westpac. Backed by a network of more than 100 specialist developers, you get people who understand both the floor and the technology. We are vendor-agnostic, we come to you for the audit, and there is no lock-in contract, all backed by our guarantee: measurable results within 12 months, or you do not pay.
Apply for a Free Strategy Session. We'll assess your operation and tell you exactly what's possible, with no obligation.
It handles bookings and enquiries across phone, web and social, answers common guest questions instantly, chases reviews, and cuts the admin around rostering and ordering, without losing the personal touch.
No. It handles the repetitive questions and after-hours enquiries so your team spends more time with the guests in front of them, not less.
Many wins use tools you already pay for. Full rollouts start from $12,500 ex GST after a $3,500 ex GST on-site audit that is credited toward the work.
We build around your existing booking, POS and ordering systems, so nothing needs ripping out.